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What should I do when my Camden home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family – against the various risks you might face, like break-ins, fire, and carbon monoxide leaks. Even though your home may be ready, that doesn’t automatically mean you are. Do you understand what to do if your Camden home alarm system goes off? The blaring of an alarm can be jarring, disorienting, and may incite panic. Your best bet is to stay composed and adhere to these straightforward tips.

Steps to Take Whenever Your Home Alarm System In Camden Triggers

Nobody wants to be in this predicament, but it’s also why you installed a home alarm system originally. You’re woken up in the middle of the night with the unmistakable blaring of an alarm after a security sensor has been triggered. So what are you going to do?

  1. Try not to panic. This is easier said than done when your home security alarm is blasting, and your heart is beating rapidly. But keeping yourself calm is the best way to appraise the situation. Avoid the temptation of trying to manage the emergency alone and permit your monitoring professionals and first responders to perform their job.
  2. Attend to your loved ones. Your primary concern should be your family members and getting them to safety. In the case of a intrusion, this might mean moving to a predetermined safe room as far away from points of entry as possible. The invader was likely already scared off by the alarm, but it’s always smart to be extra cautious. If there’s fumes or a blaze, you ought to leave your residence immediately.
  3. Remember your smartphone. Most homeowners keep their cell phones with them at all times these days, but you could neglect to take it during an emergency. It’s a good thing to have. You’ll be able to stay connected with your monitoring experts and get notifications through your home security app.

Connect With Your Round-the-clock Monitoring Agents

Any time your home alarm system in Camden goes off, your 24/7 monitoring specialists will act immediately. Their first step is to verify your alarm, and that means reaching out to you. The protocol they abide by is dependent on the type of emergency. To illustrate, when the emergency is due to a medical situation, one effort will be made to get in touch with you before first responders are dispatched. In the event of a burglary alarm - the most frequent kind of alarm - a monitoring agent will adhere to these steps to get in touch with you:

  • An effort will be made to communicate with you via the command hub. You will generally be requested to provide a passcode.
  • If that effort doesn’t get a reply, a call is attempted to your main contact number.
  • A secondary number or first emergency contact is tried next.
  • If there is still no answer, nearby police officers are sent.
  • Your monitoring professionals will try to reach you again once emergency personnel are alerted.

If you're not able to converse with monitoring staff, don’t fret. Support will still be sent even when you're unable to substantiate the emergency.

Get protection for any crisis with a Vivint home alarm system in Camden

Stay ready for any emergency with a state-of-the-art home alarm system in Camden from Vivint. Contact (856) 746-6164 to begin designing your property’s security today.